Legal

Privacy Policy

Effective date: 29 June 2026  |  Last updated: 29 June 2026

This Privacy Policy explains how Royal Grace Accounting & Taxation LLC (“Royal Grace”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data when you visit rgtaxpro.com or contact us through the website. We are committed to protecting your privacy in accordance with the UAE Federal Decree-Law No. 45 of 2022 on Personal Data Protection (PDPL).

1. Who We Are

Royal Grace Accounting & Taxation LLC is a professional accounting, tax, and financial advisory firm registered in the United Arab Emirates.

  • Trade Licence Number: 1616784
  • Issued by: Dubai Economy and Tourism
  • Registered Address: WARBA Centre, M & 5th Floor, Deira, Dubai, UAE
  • Website: https://rgtaxpro.com
  • Email: royal@rgtaxpro.com
  • Phone: +971 50 272 0566

2. Data Controller

The Data Controller responsible for your personal data is:

  • Name: Sabu Thomas
  • Title: Managing Partner
  • Email: royal@rgtaxpro.com

3. What Data We Collect

We collect personal data only when you voluntarily provide it to us through our website contact form. The data collected includes:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Service of interest
  • Your message

We also collect anonymous technical data automatically when you visit our website, including your IP address (anonymised), browser type, device type, country, pages visited, and time spent on the site. This is collected via Google Analytics 4.

4. How We Use Your Data

We use the personal data you submit through our contact form solely to:

  • Respond to your enquiry
  • Provide information about our services
  • Follow up on your service request
  • Send you newsletters, UAE tax deadline reminders, and service updates — only with your prior consent, managed via Mailchimp

We use anonymous analytics data to understand how visitors use our website and to improve our content and services.

5. Legal Basis for Processing

We process your personal data on the following legal bases under the UAE PDPL:

  • Consent — when you submit our contact form, you consent to us using your information to respond to your enquiry.
  • Legitimate interests — we have a legitimate business interest in understanding how our website is used (via anonymised analytics) in order to improve our services.

6. How Long We Keep Your Data

We retain personal data submitted through the contact form for 1 year from the date of your enquiry, unless a longer period is required by law or by an ongoing client relationship.

Anonymous analytics data is retained for 26 months in accordance with Google Analytics default settings.

7. Who We Share Your Data With

We do not sell, rent, or trade your personal data to any third party. We may share your data with the following trusted service providers who assist us in operating our website:

  • Google Analytics (Google LLC) — anonymous website usage analytics. Google's privacy policy: policies.google.com/privacy
  • WP Mail SMTP — secure email delivery of contact form submissions via Gmail (Google LLC)
  • Mailchimp (The Rocket Science Group LLC) — email marketing platform used to send newsletters and service updates to subscribers who have given explicit consent. Mailchimp's privacy policy: mailchimp.com/legal/privacy
  • Facebook Pixel (Meta Platforms Inc.) — analytics tool to measure the reach and effectiveness of our content on Facebook and Instagram. Meta's privacy policy: facebook.com/privacy/policy
  • LinkedIn Insight Tag (Microsoft Corporation) — analytics tool to understand how professionals engage with our website. LinkedIn's privacy policy: linkedin.com/legal/privacy-policy

All third-party providers are required to handle your data securely and in accordance with applicable data protection laws.

8. International Data Transfers

Some of our service providers (including Google) process data outside the UAE. Where this occurs, we ensure that appropriate safeguards are in place in accordance with the UAE PDPL and applicable international data protection standards.

9. Cookies

Our website uses cookies. For full details of the cookies we use and how to manage them, please read our Cookie Policy.

10. Your Rights

Under the UAE PDPL, you have the following rights regarding your personal data:

  • Right of access — you can request a copy of the personal data we hold about you
  • Right to correction — you can request that we correct inaccurate or incomplete data
  • Right to erasure — you can request that we delete your personal data, subject to legal obligations
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to object — you can object to our processing of your data for direct marketing purposes
  • Right to data portability — you can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at royal@rgtaxpro.com. We will respond within 30 days.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/HTTPS encryption, firewall protection, and restricted access to personal data.

12. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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